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We love helping our patients and answering any questions. Take a look at our frequently asked questions to see if you can get an immediate solution, or feel free to reach out to our team

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Frequently Asked Questions

Can I have my prescription medication delivered to me?


Yes, you can have your prescription medication delivered to you through our Online RX Request, or by phone

How long does delivery take?


Delivery is usually next-day-delivery. The latest it would take is 2 days

Is there a way to request a refill online or over the phone?


Yes, all you need to do is Click use our Online Rx Request and go through the process, or give us a call at (905) 377-8600

If something is out of stock, how quickly can we replenish this drug


It typically takes 1-2 weeks to restock items, but please ask your pharmacist as sometimes we have nearby stock we can source from.

What is the prescription transfer process?


Once you come in any and you let us know what medication you would like transferred over, we will need 1 valid ID, What pharmacy it's coming from, Name, DOB.

Is there a fee for blister packs?


No, there is no fee for blister pack aside from the fee of the medication itself.

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